SMS Consent Policy

This page explains how Lexis Sapphire Studio obtains consent to send SMS text messages to customers.

How We Obtain Consent

When you complete a purchase on our website, you provide your phone number during the checkout process. By providing your phone number and completing your purchase, you expressly consent to receive transactional SMS text messages from Lexis Sapphire Studio regarding your order.

Types of Messages We Send

We send SMS messages for the following purposes:

  • Order Confirmations: Confirmation that your payment was received successfully
  • Intake Form Links: Link to complete your project intake form with requirements and preferences
  • Project Updates: Important updates about your website development progress
  • Delivery Notifications: Notification when your website is ready for review

Message Frequency

Message frequency varies depending on your order. You will typically receive 2-5 messages per order:

  • 1 message for payment confirmation
  • 1 message with intake form link
  • 1-2 messages for project updates
  • 1 message for final delivery

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS notifications about your order. However, you will still receive email notifications to ensure you stay informed about your project.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Lexis Sapphire Studio does not charge for SMS messages, but your carrier may charge standard messaging rates.

Privacy

Your phone number is used solely for sending order-related SMS messages. We do not sell, rent, or share your phone number with third parties for marketing purposes. For more information about how we handle your personal information, please see our Privacy Policy.

Support

If you have questions about our SMS messaging practices or need assistance, please contact us:

Consent Language

By providing your phone number during checkout and completing your purchase, you agree to receive transactional SMS messages from Lexis Sapphire Studio about your order. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time.

Last updated: December 11, 2024